The mobile number provided at registration cannot be changed directly from Settings — this is for security reasons. To update your number, you'll need to submit a request through Support.
Step-by-step guide:
- Log in and open "Edit Profile" from "Account Settings".
- Submit a mobile number change request — provide your old number, new number, and reason for the change.
- Alternatively, email support@999b.life with the subject line "Mobile Number Change". Include your national ID number and the name on your account.
- Once identity verification is complete, the number change is typically processed within 24 hours.
The same rule applies to name changes — if KYC verification has already been completed, a name change request may take longer to approve. Making any profile updates through support is the safer option and keeps a record on file.
For your security, 999b temporarily locks your account after 5 consecutive failed password attempts. This protects your account from unauthorized access.
Steps to resolve:
- Auto-unlock: For a standard lock, your account will unlock automatically after 30 minutes. Just wait a bit and try again.
- Password Reset: Go to the "Forgot Password?" link on the login page. You'll receive an OTP on your mobile — use it to set a new password.
- Support assistance: If your account is still locked after 30 minutes, or a password reset isn't working, contact live chat. Once your identity is verified, we can unlock it within 2–3 minutes.
If your account gets locked repeatedly, it may mean someone is trying to gain unauthorized access. Change your password immediately and notify support. Responsible Gaming The page includes security tips.
999b runs weekly and monthly leaderboard tournaments. Entry is completely free — simply being logged in is enough to participate automatically.
How points are earned:
- Every ৳100 wagered earns 1 tournament point (select matches offer 2× or 3× points).
- Points are earned based on your stake amount, regardless of whether you win or lose.
- Cancelled or refunded bets do not count toward points.
Prize distribution:
- Cash prizes are credited to the top users' accounts within 24 hours of the tournament ending.
- Prizes are typically distributed among the top 10–50 players — each tournament has its own prize structure.
- Cash prizes can be withdrawn directly; bonus points cannot.
To view details of an ongoing tournament, Sports Events Visit the page.
999b does not charge any processing fee on withdrawals — however, mobile banking providers (bKash, Nagad, Rocket) may apply their own transaction charges, which are governed entirely by their own terms and conditions.
Withdrawal limits:
- Minimum: ৳100 per withdrawal
- Daily maximum: ৳50,000 (standard members); higher limits apply for VIP members
- Weekly maximum: ৳2,00,000 — for larger amounts, please contact Support
Withdrawal timeframe:
- BKash & Nagad: average 8 minutes, maximum 30 minutes
- Bank transfer: 1–3 business days
- Your first withdrawal requires KYC verification, which can take up to 24 hours.
Withdrawing a bonus balance requires meeting the wagering requirements. Your actual deposited funds have no such conditions — you can withdraw them at any time.
Your full betting history and transaction records are saved in your 999b account. Log in to view them anytime.
To view your betting history:
- Log in → click your name at the top right → select "Betting History" or "My Bets".
- Here you can view all open, settled, and cancelled bets in separate tabs.
- You'll find full details including date, sport, amount, odds, and result.
To view your transaction history:
- From the same menu, click "Transaction History".
- Find records of all deposits, withdrawals, bonus credits, and adjustments here.
- Use the date filter to view records for a specific time period.
If you spot a discrepancy in any transaction, note the reference number and contact support.
The time it takes for winnings to be credited after a winning bet depends on the bet type.
Pre-match betting: After a match ends, 999b verifies the result and credits winnings to your account — typically within 15–30 minutes. For major tournaments, settlement happens after the official result is announced, which can occasionally take 2–3 hours.
Live / In-Play Betting: In-play events (such as first wicket or top run-scorer) are settled as soon as the event occurs — typically within 5–10 minutes.
Bonus rewards (Tournament): Credited within 24 hours of the tournament ending.
You'll receive a notification once the funds are credited to your account. After that, you can use them for a withdrawal or place your next bet right away. If more than 3 hours pass without a credit, please notify Support.
Yes, fully. The entire 999b platform works seamlessly in a mobile browser — no separate app download needed. Just open 999b.life in Chrome, Firefox, or Safari on any Android or iOS smartphone, log in, and you'll have access to everything.
What's available on the mobile browser:
- Pre-match & live betting — odds updated in real time
- Deposits & withdrawals via bKash and Nagad
- Casino games & slots — touch-friendly interface
- Live Scores & Match Statistics
- Account Settings & Support Chat
Open 999b.life in your browser and select "Add to Home Screen" for an app-like shortcut that makes access quicker. Pages load even on slower networks, as the site is optimized for connectivity conditions in Bangladesh.
Enable "Lite Mode" to save mobile data — you'll find it under the "Display" section in Account Settings.