999b Privacy Policy – How Your Information Is Kept Secure

1 Who This Policy Applies To & Its Scope

This Privacy Policy applies to all members who use 999b's website and related services. By creating an account or browsing the site, you agree to this policy.

We understand that many users find lengthy legal documents difficult to read. That is why 999b has written this policy in plain, straightforward language — because you have the right to know what happens with your personal information.

2 What Information Is Collected

999b collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Information you provide directly:

• Name, date of birth, and mobile number provided at registration
• Photos of national ID or passport submitted for KYC verification
• BKash, Nagad, or other payment method number
• Information provided during support contact and chat records
• Additional information provided when participating in bonuses or promotions

Automatically collected data:

• IP Address & Device Identification Number
• Browser type & operating system
• Site entry time, pages visited, and session duration
• Betting & Transaction History
• Browsing Behavior Collected via Cookies

3 How Your Data Is Used

999b uses the information it collects only for specific, defined purposes, which are outlined below:

• Account Management: Handling registration, login, identity verification, and account security.
• Payment Processing: Processing deposits and withdrawals securely, and maintaining financial records.
• Customer Support: Resolving issues, processing bonus claims, and providing support.
• Security & Fraud Prevention: Detecting multiple accounts and flagging suspicious transactions.
• Legal Compliance: Meeting the requirements of licensing authorities and financial regulatory bodies.
• Platform Improvement: Analyzing user experience to improve the quality of our services.

Your information may also be used to send bonus offers or promotional updates, but you can opt out at any time. Simply go to your account settings to turn off marketing communications.

4 Who Your Data Is Shared With

999b does not sell your personal data to advertisers, third-party marketers, or other companies. Only the minimum necessary information may be shared in the specific circumstances below:

• Payment Providers: bKash, Nagad, or Rocket — only the information necessary to complete the transaction.
• KYC Verification Service: Authorized third parties for identity verification only — they do not retain your data.
• Law Enforcement Agencies: Where required by a court order or legal obligation.
• Licensing Authority: To regulatory bodies for maintaining our gaming license.

5 Data Storage & Security Measures

999b's servers are hosted in internationally certified data centers with 24/7 security monitoring. Here is what we do to protect your information:

• TLS 1.3 Encryption — all communication between your browser and our servers is fully encrypted
• All sensitive data is stored encrypted in our database
• Passwords are never stored in plain text — only in hashed form
• Two-tier access control — only authorised staff can view your data
• Regular security audits and vulnerability assessments are conducted
• Automatic alerts are sent for suspicious login activity

That said, no digital system is completely impenetrable. In the event of a security breach, affected members will be notified promptly and all necessary protective measures will be taken.

6 Cookies & Tracking Technologies

999b uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on future visits. The types of cookies we use:

• Essential cookies: Maintaining login sessions and storing security tokens. The site cannot function properly without these.
• Functional Cookies: Remembering language preferences, bet slip data, and personal user settings.
• Analytics Cookies: To understand which pages are visited most and where issues may be occurring.

You can disable cookies through your browser settings, though doing so may affect certain site features. 999b does not use third-party advertising or tracking cookies.

7 Protection of Minors' Data

999b strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

If a parent suspects their child has accidentally registered on 999b, please contact support@999b.life immediately. The account will be closed and all associated data deleted without delay.

8 International Data Transfers

As 999b operates under an international license, some data processing may take place outside Bangladesh — for example, during KYC verification or payment processing.

In such cases, 999b ensures that:

• All recipient parties comply with international data protection standards
• Data is used only for specific purposes and deleted thereafter
• Third parties are bound by agreements consistent with our Privacy Policy

9 Your Rights & Contact Information

You have several rights under 999b's Privacy Policy. To exercise any of them, please contact our support team:

• Right to Know: You have the right to know what information we hold about you and how it is being used.
• Right to Rectification: You can request correction of any inaccurate information.
• Right to Erasure: After account closure, you may request deletion of your data once the legally required retention period has ended.
• Right to Restrict Processing: You can request that your data be used only for specific, limited purposes.
• Right to Opt Out: You can opt out of marketing communications at any time.

For any privacy-related complaints or requests, please email our data protection team. 999b will respond within 30 business days. For detailed legal information, visit Terms & Conditions Please read this page as well.

At 999b, we believe respecting user privacy is not just a legal obligation — it is an ethical responsibility. You share your information with us because you trust us. Protecting that trust is our top priority.